1. Develop user-facing features for Trend Micro SaaS project. 2. Ensure the technical feasibility of UI/UX designs and deliver mockup. 3. Deliver feature requirement and design documents. Complete code construction with high quality. 4. Communicate smoothly with QA, operation team and other stakeholders. 5. Problem tracing and troubleshooting.

1.Come out test design, test cases design based on product requirement. 2.Design and deploy test environment. 3.Design automation test and develop test tools. 4.Design system test strategy and methodology in performance, stress, compatibility and etc. 5.Trace the issues; troubleshooting and root cause of defects analysis; review defect bug-fixing solution and give optimization proposal. 6.Test result analysis and optimize the testing for owned modules/features continuously. 7.Additional roles and/or focus will be needed as the operation engineer to support products to grow and evolve.

Responsibilities： 1. Work closely with Dev/Operation team and stakeholders to conduct test design and define quality metrics for product features. 2. Write test plans and test cases and executing test cases in a thorough and timely manner and deliver test reports. 3. Build automated test suites with existing testing framework. 4. Bug review, RCA, and troubleshooting in test and production environment. 5. Execute performance and scalability test to find bottleneck and benchmarks in applications.

1. The developer will join a pure SaaS project, which hosted in public cloud. 2. This position require software develop engineer contributing design/coding/debug/review/training in whole project development life cycle; Problem solving and troubleshooting, debugging and performance optimization, maintenance of software products; 3. Self-motivated, proactive, can work with minimum supervision. Communicate smoothly with team members, customer, and other team

- Articulate, develop and model the end-to-end user experience - Perform workflow analysis and develop use cases - Develop high level and detailed mockups and prototypes - Document and communicate designs to stakeholders and development teams effectively - Collaborate with UI design team to improve processes and standards - Articulate, develop and model the end-to-end user experience - Perform workflow analysis and develop use cases - Develop high level and detailed mockups and prototypes - Document and communicate designs to stakeholders and development teams effectively - Collaborate with UI design team to improve processes and standards

1. Develop an intelligent support troubleshooting system. 2. Communicate with product development team/product support team and work out the best solution for troubleshooting customer issues. 3. Collect and analyze data feedback from the systems. 4. Develop and improve the intelligent support troubleshooting system continuously by requirement from stakeholders.

- Deliver high quality solutions to customers quickly, courteously and cost-effectively - Provide the highest level of technical support to our customers through technical expertise - Provide Advanced Technical Support to customers. - Handle cases coming from Premium Enterprise Customers, Channels/Partners/Resellers as well as act as escalation point to our Level 2 support engineers. - Work closely with software development team and Service Engineering Group in identifying and resolving the problem; effectively interact with the engineering teams to provide solutions to complex technical issues. - Product Testing/Beta Testing - Maintain and expand working knowledge of current Trend Micro products as well as their integration and methods of support delivery - Email and phone support, willing to be assigned on night shifts

Responsibility： VisionOne is a SaaS product which provided next-generation protection, threat intelligence, detection and response through cloud-based security. It is deployed in AWS and Microsoft Azure. 1. Develop cloud based system, communicate with other team members deliver qualified product. 2. Feature design, implementation and review. 3. Problem tracing and troubleshooting. 4. New technology research.

1.In this position, you will be responsible for working in software product development which is used by our global customers. 2.As a programmer at Trend Micro, you will help to design, develop, maintains, implements and update the code and software modules for our projects & products. 3.You will work with minimal supervision on analysis task. You will participate in the definition of the lifecycle of software process and in code reviews.

Were looking for experienced and talented technical writers to join the Human Interface Engineering (HIE) team at our China Development Center in Nanjing. As a Senior Technical Writer, you will work with product managers, design team members, software engineers, QA engineers, and localization engineers to create high-quality print and online documentation for network antivirus and Internet content security software products and services. We are committed to providing our customers with world class security products with world class user documentation. Responsibilities: 1. Consistently deliver high quality documentation on large/complex projects for a range of security technologies and products targeted at various audiences, including developers, network administrators, and decision makers. 2. Manage documentation projects through meticulous planning and constant coordination with stakeholders and subject matter experts. 3. Proficiently identify and gather necessary information and supply value-added content based on this information. 4. Provide friendly, precise, and consistent user interface labels, message strings, and other interface wording. 5. Support product design by collaborating on customer research activities. 6. Conduct thorough reviews for other writers.

1.Design and implement powerful streaming/batch process system for billions of files (Android/iOS/macOS…) and threat telemetry data 2.Design and implement E2E smart protection cloud services 3.Design and implement data lakes for SASE/ZeroTrust, mobile/macOS threats 4.Operation for infra

Overview: This job is to work with Product Development team in the Software Development Life Cycle (SDLC) to guide the projects to release products or services with the advanced knowledge of DevOps tool chain in security solution. We are constantly pushing updates and iterating on all of our products and services. Using your leadership and technical expertise, you will communicate with product development team and lead the complex application releases pipeline for production and develop major improvements in the whole software release cycle. Support and improve our solutions for release process related to security CI/CD, code security, Infra as code, test automation, etc.: 1. Design, implement and Management of security CI/CD process and release artifacts (source code, document and release build) with multiple systems (GitHub, Jenkins, Fortify, Black Duck, AWS/Azure, Nexus, Docker…) 2. Provide release process, code security and security tool chain consultant service to product development teams. 3. Watching and Evaluating the new industrial technologies on DevOps tool chain and code security. For this position, we expected he/she can share knowledge, best practice with colleagues, and will be assigned to specific projects which he/she will be full responsible for above area. In this position, he/she will keep his/her skills up-to-date by working with the latest technologies.