Specialist SAK & DMU

Brief description of the position/Range of responsibility：

• Specialist in Product Influencing department in the Technical Aftersales for negotiation with business departments for reviewing and improving the Service Requirements Catalogue / (SAK) Service-Anforderungs-Katalog. 
• Specialist in the digital mock-up (DMU) of repair concepts and suggesting improvements in the design and repair process of evaluated components/processes for Aftersales.

Key tasks:

• Based on experience, identify and investigate SAK (Service Requirement Catalog) at an early stage and input the SAK at the milestones PS to Fach - team then again periodically at different milestones (PF, PLF and LF) 
• Carry out DMU investigation to check if our Projects can meet our Aftersales SAK and by using CATIA and CONNECT to analyze the repair feasibility of VWA vehicles. 
• Carry out digital mock-up to ensure that repair ability and processes identified by you and the Repair Concept Specialists, are working
• Investigate the repair concepts for body and interior/exterior related parts and as defined in the team. Support the Repair Concept Specialist with your investigations and experience.
• Evaluate and Record the Product Cost Optimization and Business cases (PKO/BC).
• Have good hands on experience on validating the repair concepts and evaluate if the SAK is met in the real car.
• Create, write and support the standard repair processes and update it periodically (at least once a year)
• Coordination of ‘Lessons Learned Process” into requirements for new projects --> Coordination. Data analysis (Interpretation of data), Lead Lessons Learned after and measure from predecessor model for new cars.
• Keep close contact with Head of Product Influencing and report all findings and improvements needed.
• Performing individual task-related duties in accordance with the knowledge and experience of the position holder.
• Advising other people holding positions at VCIC, its subsidiaries/associate companies, or cooperating organizations upon request and in consultation with the appropriate people responsible.

Qualification and skills:

• University bachelor degree or above
• Experience in project management methods and technics in all project phases,
• Skills in analytical thinking, strategy and planning
• Experience in an international working environment with cross-functional project teams
• Very good communication skills (target group oriented and culturally sensitive)
• Ability to work in highly dynamic environment (deal with uncertainties and high pressure)
• Fluent in Chinese and English, German would be beneficial
• Committed to maintain quality and efficiency
• Self-organization (highly self-initiative, motivated and independent)
• Customer orientation