Expert After-Sales Labor Time Study

Brief description of the position/Range of responsibility：

• The holder of the position ensures the availability of Labor Time Studies aligned to Repair Literature to fulfill compulsory legal requirements and to provide correct and cost-efficient repair descriptions for the whole vehicle. It is important to publish Labor Time Studies to control warranty costs.

Key tasks:

•  Implement and manage the standard process and align with related counterparts.
•  Independent project management for development of Labor Time Studies according the project milestones.
•  Identify suppliers, negotiate work packages and prices, place orders and checking supplier invoices.
• Identify suppliers, negotiate work packages and prices, place orders and checking supplier invoices.
• Content creation (labor position, labor time) according the supplied repair literature, service literature, TPIs, field campaigns and internal/external guidelines.
• Content validation of Labor Time Studies quality regarding legal, technical and functional requirements
• Content adaptation if needed (e.g. ECRs).
• Addressing customer, technical and legal feedbacks, support APS committee in Labor Time Study related topics.
• Maintain sound and efficient communication channels with all relevant departments and regions.
• Development of smart repair concepts to reduce labor times and feedback to product influence.
• Performing individual task-related duties in accordance with the knowledge and experience of the position holder.
• Advising other people holding positions at VCIC, its subsidiaries/associate companies, or cooperating organizations
• upon request and in consultation with the appropriate people responsible.

Qualification and skills:

• Master or bachelor degree in the field of automotive engineering and/or info- and media design.
• Experience in labor time methods (e.g. MTM, MEKBY/MYSBY) and structure
• Experience in project management methods in all project phases
• Skills in analytical thinking, strategy and planning
• Experience in an international working environment and in cross-functional project teams
• Very good communication skills (target group oriented and culturally sensitive)
• Ability to work in a highly dynamic environment • Deal with uncertainties and master high pressure
• Fluent in Chinese and English, German would be beneficial
• Committed to maintain quality and efficiency