上海/无锡的小伙伴看过来啦，新工作在招手哦！

Microsoft is recruiting in SH /BJ /WX!! 🤩

微软(中国)在上海/北京/无锡等你！ 🤩

We are hiring Support Engineer both in Shanghai and Wuxi on many star products in Microsoft.

If you have experience on Developing/Testing/IT service/Networking etc. also, you're interested in Microsoft working environment/benefits/self-development opportunities etc. feel free to contact with me or have further discussion on relevant topic!

我们正在上海和无锡招聘许多微软明星产品对应的技术支持工程师。
如果您曾有开发/测试/IT服务/网络等方面的经验且您对微软工作环境/福利/自我发展机会等感兴趣，或者未来希望考虑微软的工作机会和环境，请随时小窗与我联系，如果需要我们可以进一步讨论可能的工作机会哟！

Following is the basic information about what support engineer do in Microsoft, FYR.

以下是有关技术支持工程师在 Microsoft的基本职责和工作范围，多个产品线在招，如果有额外感兴趣的技术栈欢迎附简历来询！

Support Engineers (SE) serve as frontline technical resources for Microsoft customers and partners via phone, email or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. When needed, you will collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management. Your day to day job will be about providing both technical expertise (either on your own or by involving your colleagues) and about being an excellent communicator and a service oriented professional. You will be given the opportunity to become a subject matter expert in one or more areas and receive guidance and mentorship from your colleagues.

技术支持工程师 (SE) 通过电话、电子邮件或网络为 Microsoft 客户和合作伙伴提供一线的技术资源和帮助。他们通过协作和被动地解决客户问题、提供主动支持建议、提高产品质量和改进以及创建自助资产以广泛接触更多客户来提供独特的价值。加入CSS team，您将成为团队的一员，负责为我们的企业客户提供出色的技术支持体验。从问题识别到全面解决，您将通过电话和 Web 拥有和管理客户体验。需要时，您将与其他人合作以聘请主题专家、工程（产品组）或管理人员。您的日常工作将是提供技术专长（您自己或通过您的同事参与）以及成为一名出色的沟通者和以服务为导向的专业人士。您将有机会成为一个或多个领域的主题专家，并获得同事的指导和指导。

Look forward to your contact and join in!😁

期待您的沟通和加入！😁

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